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Customer questions and answers for
AT2020 USB Cardioid Condenser USB Microphone

The new AT2020 USB microphone offers studio-quality articulation and intelligibility. It plugs right into your computer’s USB port, and functions seamlessly with your favorite recording software. Equipped with a USB digital output, the AT2020 USB is perfect for home studio recording, field recording, podcasting, and voiceover use.
Based on the renowned AT2020
The AT2020 USB is based on the design of Audio-Technica’s critically acclaimed AT2020 cardioid condenser microphone. Like the AT2020, it features a low-mass diaphragm, custom-engineered for extended frequency response and superior transient response.
With low self-noise, the AT2020 USB is perfectly suited for sophisticated digital recording equipment. Audio-Technica’s state-of-the-art design and manufacturing techniques ensure that the microphone complies with the company’s renowned consistency and reliability standards.
Experience AT2020 USB. Plug it in and transform your sound.
Customer questions and answers:
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Customer questions and answers for AT2020 USB Cardioid Condenser USB Microphone

Question

More than one AT2020 USB at once?

It would be awfully nice to use 2 of these at once with my MacBook Pro (w/2 USB ports) for stereo recording or voice + instrument. Is this possible with GarageBand, ProTools or Logic?
asked 3 years, 1 month ago
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StereoRecorder
on AT2020 USB Cardioid Condenser USB Microphone
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answer 1
I don't know what yowradio meant by a "switcher," unless he meant a USB hub, in which case I'm not sure he understood that this is a MacBook Pro with 2 separate USB ports (System Profiler shows "Bus Number: 0x1d" and "0x1a"). Maybe those numbers indicate the ports are not truly separate busses, but it certainly looks that way, the way the info is presented in System Profiler. Thanks for everyone's input.
answered 3 years, 1 month ago
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StereoRecorder
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answer 2
Forget 2 USB mics on the same switcher. The basic problem is that digital and analog are so different. Yes, you can find plenty of ways to convert from USB to analog or visa-versa, but not to run USB mics in pairs to a single PC.

You can hook up multiple analog mics to an inexpensive USB out switcher, but no joy on multiple USB mics to the same source.

If you want to do this, I suggest the less expensive analog version of the AT2020 USB. For what you save on two of those, you can get a small switcher that gives you two analog mics in, to a single USB out to your PC.
answered 3 years, 1 month ago
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yowradio
Brookdale, CA
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answer 3
Thank you for your inquiry. You can do this if you are using a Mac by creating and configuring an Aggregate Device. This is a very easy thing to do. Please note this is not possible with a Windows operating system. Plug in both microphones and then follow the directions at the below link.

http://support.apple.com/kb/HT1215

Please note the screens for your version of the OS may be a little different than what you see in the link, but they should be close enough to help you set it up.
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answered 3 years, 1 month ago
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AudioSolutionsManager
Stow, OH
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Question

what is special about this mic. i am looking into buying it but not sure what is so nice about it. kind of new to music so.

asked 3 years, 2 months ago
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shawnmick
on AT2020 USB Cardioid Condenser USB Microphone
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answer 1
--Overall high level of performance, especially:
--Very low self noise, so no hiss
--High sensitivity and strong output signal
--Cardioid pickup pattern; many others are hyper-cardioid pattern which has a rear-facing lobe that defeats noise rejection to the rear of the microphone. Cardioid mics reject sounds coming from the rear (which are usually noise). Omni-directional mics don't reject sound from any direction. Figure-8 mics only reject sounds from the sides, not the rear. Only true cardioid mics reject sounds from the rear--a cardinal virtue because the rear of the mic can be pointed toward a noise source (audience, noisy recorder or video camera, etc.) and will substantially reduce the noise level in the output..
--High maximum SPL (sound pressure level) so that output signal remains undistorted even with extremely loud sounds
--High max SPL - low noise = Wide Dynamic Range
--High quality of build
--USB port allows direct plug-in to computer USB port (no preamp or mixer needed) and receives power from the computer's USB port (no Phantom power or batteries required).
--Modest cost compared to mics of similar quality.

I hope this helps.

DoyleCC
Age: 55-65
User Type: Studio
Experience: Amateur
answered 2 years, 7 months ago
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DoyleCC
Broad Run, VA 20137, USA
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answer 2
This mic is simple to set up and use. I was impressed by the quality of recordings I was able to make with it. It's durable as well.
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answered 2 years, 11 months ago
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Anonymous
McComb, MS
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answer 3
Thank you for your inquiry. The convenience of a USB connection on our very popular, side address, AT2020 studio microphone makes this a very nice microphone to have
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answered 3 years, 1 month ago
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AudioSolutionsManager
Stow, OH
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Question

can the usb cable for the at2020 mic be bought separately ?

my usb cable spoiled so i am wondering if i could get it somewhere else or is the cable common?? By the way i live in singapore thank you
Age: 25-34
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asked 3 years, 1 month ago
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LecreedTention
Singapore
on AT2020 USB Cardioid Condenser USB Microphone
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answer 1
Yes, the mic simply uses a printer cable. Future shop, bestbuy or walmart.
answered 10 months ago
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spenny
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answer 2
Any USB 2.0 compliant cable will work. I sometimes use a generic 30 foot USB 2.0 extender with my mic, and it works just fine.
answered 3 years, 1 month ago
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yowradio
Brookdale, CA
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answer 3
Thank you for your inquiry, You can contact our office in Singapore. They should be able to help you.

Audio-Technica (S.E.A.) Pte. Ltd
Singapore
Tel: +65-67495686
Fax: +65-67495689
E-mail: sales@audio-technica.com.sg
Web site: www.audio-technica.com.sg
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answered 3 years, 1 month ago
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AudioSolutionsManager
Stow, OH
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Question

Windows 7 compatibility

A reviewer on amazon states that windows 7 does not recognize the microphone... "I plugged in into my Windows 7 desktop, and received the message 'No Drive Found'. "
Is this correct? I have 64-bit Windows 7. Thanks!
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asked 2 years, 8 months ago
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thread3
Pennsylvania, USA
on AT2020 USB Cardioid Condenser USB Microphone
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answer 1
Yes, works on Windows 7, but the side address function is not working.... how to fix that?
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answered 1 year, 9 months ago
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matrakation
Florida
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answer 2
As far as I can determine, the AT2020 does not work on Windows 7 64 bit.

This was a great mic when it worked on my Vista machine, but it is not recognized by Windows 7. It should be associated with the built-in Windows USB Mic driver (which is usbaudio.sys) but attempting to troubleshoot generates the error message "AT2020 USB doesn't have a driver." I have spent hours searching the Internet looking for a solution to this and am not alone – there are plenty of other people with the same unanswered question. My advice would be do not buy.
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answered 2 years, 6 months ago
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MaxT
CA
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answer 3
Thank you for your inquiry. We have many Windows 7 customers, including me, that are using the microphone successfully. The microphone uses the USB Audio Codec that is a standard part of the Windows operating system. No special drive is necessary. You may need to check with your computer vender to make sure the USB Audio Codec is installed on your system.
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answered 2 years, 8 months ago
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AudioSolutionsManager
Stow, OH
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Question

Since technology continues to update every year will this mic still be compatible with most MAC/PC computers in the future?

Or should I buy one with that doesn't include a USB connector
Age: 18-24
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asked 3 years, 1 month ago
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muziq
on AT2020 USB Cardioid Condenser USB Microphone
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answer 1
With USB "3" due out soon, you should be good to go for a while, but it depends on where YOU plan on going!

If "onward and upward" is the answer, then you will be entering the realm of mixers and mic pres, so a conventional mic would be with you for a lifetime...

Plus, you're given the option for better mics.

Also - there are XLR-to-USB converters, so a conventional XLR mic can still be used now with your existing USB setup, yet be compatible with mixing boards and mic pres down the road.

Good luck!
MG
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answered 3 years ago
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Drummaman
Doylestown, OH
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answer 2
Thank you for your inquiry. I have heard nothing about USB going away. Technology does change quite often, although USB has been around for a long time. USB 3 has recently been released and appears to be backward compatible with other USB devices. If you purchase the non USB version of the microphone you will still need an interface to connect the microphone to the computer and most of those are either USB or Firewire.
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answered 3 years, 1 month ago
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AudioSolutionsManager
Stow, OH
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Question

at20/20 usb mic problem

I bout this mic for vocal recording. My DAW program is Mixcraft 5. I bought a M audio fast trac pro interface... bc my sound card in laptop not that good.. I now i can hook mic into usb port in my laptop and it works but theres latency.. I turn the latency down but still a little delay there. so thats why i bought the m audio fast track pro.. I bought me a xlr adapter.. It has xlr on one end and mini usb on the other.. Then I got me a usb hub that plugs in the wall and connected my usb to the input of the hub and another usb with mini usd on the other end and plugged it in to the xlr adapter hoping and paying it works. but no sucess. is there anyway to make this work.. I hope I didnt waste my money on usb mic..:(
Age: 18-24
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asked 3 years, 1 month ago
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DJEtt
Kinston NC
on AT2020 USB Cardioid Condenser USB Microphone
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answer 1
Latency, as you found out, is inherent with many systems.
Especially with slow hard disk and processor speeds.

Faster is better.

The trick is listening BEFORE processing.

By running the signal into your DAW, then back, there is processing involved, so you'll have latency.

With a USB mic, the OS may be able to give you back your signal in, or close to, real time but you also need to wait on the DAW to give you the pre-recorded tracks, which requires processing time.

Worst case, you live with a slight delay and offset your tracks in the DAW.

Save the USB mic for real-time recording (EX: voice and acoustic guitar recorded together) and use a conventional mic with your FastTrack, with mic monitoring through the FastTrack before it goes into the DAW.

'Hope this helps,
MG
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answered 3 years ago
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Drummaman
Doylestown, OH
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answer 2
Thank you for your inquiry. If I follow what you are attempting do, I doubt this will work. The microphone is designed to work with the USB Audio Codec that is part of the computer operating system.and requires that the microphone is connected directly to the computer.
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answered 3 years, 1 month ago
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AudioSolutionsManager
Stow, OH
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Question

Still not working on Microsoft Vista SP2 after many attempts at troubleshooting!

Hello,

I have bought this mic approximately a week ago and still can not get it to work. I plugged it into my USB port, and followed the steps to set up. Under the "Recording" tab of my Sound (control panel), the mic shows up, it states that is it "Working" but there are no bars/sound level on the right side next to the mic's name. *image attached

Additionally, if I click on the mic properties then on the "Levels" tab, I get nothing (just blank). *image attached

Audacity and Acoustica can't seem to identify that there is a mic connected. I have tried various USB ports on my laptop and have tried rebooting my computer as well.

Please let me know what to do as soon as possible! HELP!

Regards,

A
Age: 18-24
User Type: Studio
Experience: Amateur
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asked 3 years ago
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aaaakkkk
Ontario, Canada
on AT2020 USB Cardioid Condenser USB Microphone
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answer 1
Is the AT mic set as the default mic in the recording tab?

if so -

Is the blue light on the mic lit?
Since you've tried all of the USB ports, maybe check your laptop's BIOS.
(Some USB ports do not provide power for external devices.)

if so -

Check Vista's USB settings in System Properties (Hardware/Device Manager), and make sure that USB Root Hub Power Management (under Properties) is turned OFF. (Uncheck "Allow the computer to turn off this device".)

'Hope this helps!
MG
Age: 45-54
User Type: Studio
Experience: Pro
answered 3 years ago
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Drummaman
Doylestown, OH
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answer 2
Hello "A".

I would try a different USB cable. Also, please try on another computer to verify if the problem follows the microphone.

If the above does not work, you may send the microphone and USB cable to the Audio-Technica Service Department and we'll take a look at it.
www.audio-technica.com/service

It is important to note that Audio-Technica does not manufacture any drivers; any USB microphone gets recognized by the USB Audio Codec that comes with the computer's operating system. If the microphone passes our Quality Control department's inspection and we return the microphone to you, then I would contact either the manufacturer of your computer/motherboard, or contact your OS Tech Support.
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answered 3 years ago
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AudioSolutionsSpec2
Stow, OH
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Question

Is the microphone suitable for recording songs?

I'm a singer and looking for a proper microphone to record my singing to put videos in youtube. Please answer, thanks.
asked 3 years ago
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Asker
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answer 1
Definitely. The quality of sound reproduction is excellent.
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answered 2 years, 11 months ago
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Anonymous
McComb, MS
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answer 2
Thank you for your inquiry. This is an excellent microphone for vocals. Please note that it is not recommended for you to monitor your vocals as they are being recorded because of the latency that is present with USB microphones. This presents itself as a slight echo and can make you sing a bit out of time with the music.
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answered 3 years ago
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AudioSolutionsManager
Stow, OH
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Question

can headphones be plugged into the AT2020 to hear through headphones while recording?

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asked 2 years, 10 months ago
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Cook
Vermont, USA
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answer 1
Perhaps a clarification that may help others:

The AT2020 USB does *not* have a microphone jack on the mic.

The newer AT2020+ USB does have a microphone jack on the mic, as well as some additional enhancment.

Perhaps the AT2020 (non-USB) does have a microphone jack on the mic, which I believe was the correct prior response.
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answered 1 year, 7 months ago
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Just4net
Milpitas, CA, USA
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answer 2
Thank you for your inquiry. The AT2020 does accept a headphone.
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answered 2 years, 9 months ago
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AudioSolutionsManager
Stow, OH
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Question

Input Volume

Hello, I am using Logic Pro on a Mac computer. When I record Using the AT2020, the input volume is very low. Since there is no interface for this mic, I am not sure the best way to increase the input volume.

Please let me know the best practice for increasing the input volume for musical vocal recording.

Thanks,
Jim
asked 1 year, 5 months ago
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JSmooth
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answer 1
The proper way to increase the input volume:

Go to: System Preferences>Sound>Input

Make sure the AT2020 is selected and adjust the input slider accordingly. You can monitor the levels in your audio recording software.

Thank you google community for helping me answer my own question.
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answered 1 year, 5 months ago
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Jsmooth
Buffalo, NY, USA
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answer 2
Thank you for your inquiry. On Mac OS's the input volume is fixed for USB audio devices. There is no way to increase it.
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answered 1 year, 5 months ago
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AudioSolutionsManager
Stow, OH
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Question

AT202 USB Mic

Hey I am looking to buy one of these Mics for portable recording, can I plug it strait in and record into logic pro 9 without an interface? The reason for this is I have been asked to record a acoustic set OUTSIDE so there will be no electric hook up. I will record strait to my macbook pro (which will have to be fully charged), I just wanted to make sure this would work fine without any electricity apart from my charged macbook.
Cheers Josh
Age: 18-24
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asked 3 years, 3 months ago
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Josh22
Milton Keyens
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answer 1
I assume you mean the AT2020 USB. No interface is necessary. You can plug this directly into the USB port of a Mac or Windows system.
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answered 3 years, 3 months ago
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AudioSolutionsManager
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Question

Will this Mic work with Windows 7

I just upgraded to W7 and wondered if this Mic needs an update from Vista as the specs don't list W7.
asked 3 years, 3 months ago
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Robert
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answer 1
AT2020 USB does not use any special drivers, but uses the USB Audio Codec that is part of the Operating System. The microphone works fine with a Windows 7 Operating system.
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answered 3 years, 3 months ago
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AudioSolutionsManager
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Question

Tripod stand broke only after a few setups

I bought my mic off B&H's website about 1 1/2 years ago and didn't use it too much, but after a few times the collar that holds the feet simply cracked and broke apart. Is there any other type of stand I can use? The mic will be no good without a stand, thanks.
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asked 3 years, 3 months ago
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djwoody
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answer 1
The stand is available from our parts department at (330) 686-2600 option 4, then option 2.
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answered 3 years, 3 months ago
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AudioSolutionsManager
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Question

Distorted sound and mic picking up white noise

I have had my mic for less than two months. It worked splendidly until recently. When I play back the recording audio is muffled distorted with loud white noise in the background. What's going on?!
 
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asked 3 years, 3 months ago
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answer 1
Thank you for your inquiry, If you would to send the product in for service, please browse the below link for instructions.

http://www.audio-technica.com/cms/s...
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answered 3 years, 3 months ago
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AudioSolutionsManager
Stow, OH
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Is this mic compatible with a Shockmount spider mount?

asked 3 years, 2 months ago
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Peter
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answer 1
Thank you for your inquiry. The AT8458 shock mount will work with the AT2020USB
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answered 3 years, 2 months ago
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AudioSolutionsManager
Stow, OH
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Question

Will this mic work on an old imac running OS9?

I have an old imac running OS9 that I am using for a dedicated rehearsal recording machine. I have Micromat's Soudmaker installed.
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asked 3 years, 2 months ago
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dmunk
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answer 1
Thank you for your inquiry. This microphone uses the USB Audio Codec that is part of the operating system. No special drivers are needed. The microphone should work with your system providing the OS has the USB Audio Codec. You may want to give Apple support a call to ensure it is installed.
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answered 3 years, 2 months ago
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Stow, OH
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Is the AT2020 USB Cardiod Condenser Microphone compatible with Mixcraft 5?

asked 3 years, 2 months ago
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Jrastic
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answer 1
Thank you for your inquiry. There are just too many audio programs to test this microphone with. As long as the audio program is capable of supporting any USB audio device, it should work with the AT2020USB.
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answered 3 years, 2 months ago
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Stow, OH
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Will this Mic work with Dragon Naturally Speaking Voice to Text Software?

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asked 3 years, 2 months ago
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Jackie
Ontario
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answer 1
Thank you for your inquiry. You will need to check with the manufacturer of the software to determine if it will interact with USB Audio Codec devices. If it does, it should work.
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answered 3 years, 2 months ago
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AudioSolutionsManager
Stow, OH
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Question

Stereo or Mono

Is there a stereo mic or a mono mic? When I record in Sony Acid, it comes up as a stereo mic.
asked 3 years, 2 months ago
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wheelingice
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answer 1
Thank you for your inquiry. The microphone is mono. You may have the microphoen defined as a 2 channel, stereo in the OS or in Sony Acid.
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answered 3 years, 2 months ago
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Stow, OH
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Using AT2020 with Mac OS 10.4.11

I have been using the AT2020 USB fine with Mac OS 10.3.9, but it does not want to record with 10.4.11. Is there any difference? Do I need a specific driver or something?
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asked 3 years, 2 months ago
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Troubled
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Thank you for your inquiry. The microphone does not require any special drivers, but instead uses the USB Audio Codec that is part of the OS. You may want to contact Apple support to determine if there is an issue with the USB Audio Codec that is installed on your system.
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answered 3 years, 1 month ago
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